CHS Networks

Case Study: Underwater Lights Ltd, Seamless IT support for global operations

This case study showcases Underwater Lights Ltd and how CHS Networks supported their growth. Established over 30 years ago, Underwater Lights Ltd is a market leader in the design, manufacturing, and installation of underwater lights for boats. This unique business offers a wide range of products for boats of all sizes, specialising in solutions for superyachts. This study of Underwater Lights Ltd details the installation on hundreds of superyachts worldwide. Since its founding, the company has continuously evolved and developed its products to enhance both the exterior and interior designs of its clients’ boats.

Case Study: Underwater Lights

The challenge

As Underwater Lights Ltd has customers all over the world, they rely heavily on their systems and technology. Their systems needed to combine hosted solutions and a resilient backup plan to allow them to access their data when working off-site from all over the world. This case study reveals the market-leading business was looking for an expert IT team offering support, a wide skill set, technical expertise and proof of experience with CAD design systems and software.

The solution

CHS Networks offered Underwater Lights Ltd several tailored solutions to meet their needs. These included day-to-day support and technical advice for CAD systems. They also provided Cloud and Hosted Telephony support. The study of Underwater Lights highlights the benefits of migrating their data from an on-premises server to the Microsoft 365 Cloud.

Additionally, CHS Networks implemented a Gamma cloud-based telephony solution to enhance remote working and accessibility. Over the past 10 years, CHS Networks has provided IT support to Underwater Lights Ltd. Through this long-standing partnership, CHS Networks has gained valuable insight into the business’ technology needs. This expertise has allowed them to deliver highly effective solutions.

A word from Klare Urquhart, Sales & Finance Director at Underwater Lights Ltd.

“CHS not only provide us with an excellent support service but are always on hand to assist in more difficult problems and work hard to find the solution.”

Making IT work

In the fast-paced marine industry, Underwater Lights Ltd needs quick responses to keep projects on track. CHS Networks provides proactive IT support that helps them stay ahead, ensuring fast turnarounds and smooth operations. With expert solutions and reliable service, this case focuses on how CHS Networks helps Underwater Lights Ltd deliver outstanding results to their clients in the marine sector.

Here's a full list of the tech stack involved

  • Microsoft Server
  • Hosted Telephony Gamma Horizon
  • Cloud-based Backup Solutions
  • Microsoft 365

About Underwater Lights Ltd

Underwater Lights Limited, founded in 1991 by marine engineer Peter Urquhart, specialises in custom underwater lighting for superyachts. With over 25 years of experience, they offer both exterior and interior lighting solutions, using the latest LED and metal halide technology. The company is unique in providing upgrades without the need for hull modifications, and is fully approved by Classification Societies like LRS, ABS, and GL. Their in-house manufacturing ensures high-quality control and fast turnaround times, making them a trusted partner for yachts worldwide.

Find out more about Underwater Lights Ltd

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