Let’s face it email is both a lifeline and a time sink for most businesses.
Whether you’re running operations, managing IT, or leading a team, your inbox is likely flooded with customer requests, supplier updates, internal threads, and marketing noise. Sorting through it all takes time, and missing a key message can lead to delays, miscommunication, or lost revenue.
Sound familiar?
This is one of the most common pain points we hear from business leaders and IT managers: too much email, not enough clarity.
Microsoft is rolling out a smart new feature in Outlook for iOS and Android that could make a real difference. It’s called Priority View, and it’s powered by Microsoft Copilot, the AI assistant built into Microsoft 365.
Here’s how it works:
Your inbox is automatically sorted into two categories:
This means when you open Outlook on your phone, the emails that matter most are front and centre. No more scrolling through newsletters or group threads to find what’s urgent.
This isn’t just a nice-to-have feature. It’s designed to solve real problems:
And because Copilot learns from your behaviour, it gets smarter over time.
Making your inbox even more efficient.
Priority View is rolling out gradually and may not be available to all users until late 2025. It’s also exclusive to businesses using Microsoft 365 with a Copilot license, as Copilot is a paid add-on.
If your business is already exploring AI tools to boost productivity, this is a feature worth keeping an eye on.
Whether you’re curious about how Copilot can streamline your Outlook experience, improve collaboration in Teams, or help your business get more from Microsoft 365, we’re here to help.
We work with businesses to implement smart, scalable tech solutions that drive productivity. So your team can focus on what really matters.
Get in touch today to explore how AI can help your business stay ahead.
